Programs For Nokia N82' title='Programs For Nokia N82' />The Nation April. The Nation. Published on Apr 1. The Nation April. Programs For Nokia N82' title='Programs For Nokia N82' />How to fix Phoenix Service Software Neither DP1. Cutting Master Software on this page. DP2. 0 was found for the Product. The Nokia E71 is a smartphone released in 2008 from the Eseries range with a QWERTY keyboard targeting business users worldwide. It runs on Symbian OS v9. How to fix Phoenix Service Software Neither DP1. DP2. 0 was found for the Product. Firstly, a brief background of how did I came across this error message Neither DP1. Adobe Encore The Software That Is Used To Decode. DP2. 0 was found for the Product, or the Product cannot be identified in Phoenix Service Software. I had downloaded the Nokia firmware and going to flash my Nokia N8. Phoenix Service Software, Phoenix shows this error every time when I am choosing my downloaded Product Code on Phoenixs Firmware Update window. Dont worry about the meaning of DP1. DP2. 0, just as what the error message means, Phoenix is unable to locate your firmware. So to fix it, simply follow these steps Make sure you have the correct Nokia firmware for your hand phone. More detailsGo to C Programs FilesNokiaPhoenixProducts and create a new folder naming like RM 3. N8. 2 or RM 5. 96 for N8. So the folder will be like RM XXX. You can check your RM on phone by pressing 0. If your computer is using 6. Windows, Nokia Phoenix should be located in C Program Files x. Done. The error is longer appears and Phoenix can detect the Nokia firmware files.